Legal
Privacy Policy
Effective date: September 15, 2026
1. About this policy
Statica Design Agency (“Statica,” “we,” “us,” or “our”) provides website design, website maintenance, and business communication automation services.
This Privacy Policy explains how we collect, use, and disclose personal information when you visit staticadesigns.com, contact us, book a consultation, complete our forms, or use our services.
2. Information we collect
Information you provide: We collect information you choose to submit, such as your name, business name, email address, telephone number, business address, website address, service needs, appointment details, and project preferences.
Project materials: You may provide logos, photographs, written content, testimonials, and other materials needed to complete your project. Please provide only materials you are authorized to share and avoid submitting sensitive personal information that is unnecessary for the project.
Communications: We retain information from communications with us, including inquiries, emails, text messages, support requests, and records of communication preferences and consent.
Billing: When you purchase services, we may receive billing contact information, transaction references, payment status, and related records. Payment information is handled through the payment provider used for your transaction. Do not send payment card details through ordinary contact forms, email, or text messages.
Technical information: Our website and service providers may collect technical information such as IP address, browser type, device information, pages requested, timestamps, and error logs to operate, secure, and troubleshoot our services.
3. How we use information
We use personal information to:
- Respond to inquiries and prepare proposals.
- Schedule consultations and communicate about appointments.
- Build, maintain, and support websites and related services.
- Collect project materials and obtain approvals.
- Manage billing and business records.
- Send service communications and, where you have separately agreed, marketing communications.
- Maintain security, prevent misuse, and resolve technical problems.
- Meet applicable legal obligations and enforce our agreements.
4. Service providers and disclosures
We use service providers to support functions such as website hosting, customer relationship management, appointment scheduling, email and text delivery, file storage, and payment processing.
These providers receive information needed to perform their services, subject to applicable agreements and restrictions.
We may also disclose information when required by law or when reasonably necessary to protect rights, safety, and the security of our services.
We do not sell personal information or share it with third parties for their own marketing or promotional purposes.
Text messaging opt-in data and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. They may be disclosed to messaging providers and aggregators only as necessary to deliver and administer our text messaging services, or as required by law. Other disclosures described in this policy do not authorize sharing SMS consent for unrelated purposes.
5. Text messages and communication preferences
If you choose to receive text messages from Statica, we use your telephone number and consent information to send the types of messages described when you opt in.
Service messages may include appointment reminders, website project updates, and customer support. Promotional messages require separate marketing consent.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact us at info@staticadesigns.com.
Choosing not to receive text messages does not prevent you from purchasing our services. Opting out of texts does not cancel an appointment, project, or service agreement.
6. Cookies and embedded services
Our website and embedded services, such as appointment scheduling tools, may use cookies or similar technologies to operate features, maintain preferences, and support security.
You can manage cookies through your browser settings. Blocking cookies may affect some features. Third-party services may collect information when their embedded features load or when you interact with them, subject to their own privacy policies.
7. Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet legal obligations, and enforce agreements.
Retention periods vary by the type of information and its purpose. We may retain limited opt-out records to ensure that communication preferences continue to be honored.
8. Security
We use reasonable administrative and technical safeguards intended to protect personal information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
9. Your choices and requests
You may contact us to request access to, correction of, or deletion of your personal information. Depending on your location and applicable law, you may have additional rights.
We may need to verify your identity before responding. Some information may need to be retained for legal, security, or legitimate business purposes.
To make a request, email info@staticadesigns.com.
10. Client customer information
When we manage website inquiries or communication tools on behalf of a business client, we may process that client’s customer information according to the client’s instructions and our agreement.
The client’s privacy policy governs its relationship with its customers. If your information was submitted to one of our clients, contact that business first. We will assist with applicable requests as appropriate.
A customer’s consent to receive messages from a client does not constitute consent to receive marketing from Statica.
11. Third-party links and processing locations
Our website may link to external websites or services. We do not control their privacy practices.
Service providers may process information in the United States or other countries where they operate. Applicable privacy protections may differ by location.
12. Children
Our website and services are intended for business owners and adult representatives. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can investigate and take appropriate action.
13. Changes to this policy
We may update this Privacy Policy as our services or practices change. The effective date identifies the current version. Where required, we will provide additional notice of material changes.
14. Contact
Also see our Terms of Service.